7 Dec 2025 · MoveAdvisor
1.0 out of 51.0
Beacon Moving advertises as if they support you through the entire moving process, including estimating the cost of your household goods. In reality, what they do is push you into paying a high, non-refundable down payment so you feel obligated to follow through with their company.
They rely on a cheap, inaccurate computer system to calculate your HHG weight and measurements — they do NOT send anyone to your home for an accurate estimate. Then they outsource the move to random trucking companies (one “company” used during my move was operating illegally, which I learned only after doing serious research).
When issues come up, your call gets routed to some random person who sounds like they’re working from home and can’t even find your information in their system. Their customer service is rude, unprofessional and that’s IF you can get a hold of them.
I was naive during this process because I’ve moved many times with the military but never on my own. They absolutely preyed on that naivety, and looking back, all the red flags were there. What was estimated as a $5k move ended up being $9k — money I could NOT afford as a single parent moving across the country.
When my HHGs finally arrived, the trucker had hired some guy off Facebook to come unload. Luckily, he had a background with a large moving company and now works independently. He told me he left the industry because these companies prey on people — especially the military and the elderly.
STAY AWAY FROM BEACON MOVING & LOGISTICS!!
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