3 May 2016 · MoveAdvisor
5.0 out of 55.0
I was a little trepidatious going into the move, since I made all the arrangements from California by telephone, on the basis of a super high recommendation from the managers of the storage facility I was using in Massachusetts. Their own manager had used Begin Moving for her own move, and they had seen plenty of movers come and go.
Still.. it was odd to work long distance. But they couldn't have been better at communicating. I did get to Massachusetts a month before the move and worked with them to make an inventory of my things, but that's it. I told them I would need some things re-boxed, since I had hastily moved things from my home in town to storage, and not prepared them for a cross-country move.
They went way above and beyond, calling me several times the day of the move when they had questions, repacking things better than I ever would have, for minimal cost--well worth it.. nothing arrived broken.
And they were great people, so helpful in unloading and placing things and putting dismantled beds together--and so nice and pleasant as well. I had the feeling of being part of a team -- a very competent team.
"Wonderful, wonderful!!" I wrote to the home office as soon as they left. I stand by my words.
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