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Recent reviews

M
1 Aug 2024 · MoveAdvisor
1.0 out of 51.0
DO NOT USE THIS COMPANY! Two weeks after I scheduled and paid for half of the move, my husband unexpectedly died. As a result myself and our 4 children were no longer moving. At this time there was still 2.5 months before the move was scheduled to take place, other than the over-the-phone estimate no work had been done on behalf of the company. They refused to refund any of the $4,000 I paid. The only thing they could offer me was for the money to be used toward a future move…. However that was only the case if I decided to move to the exact location they originally quoted me for. Any other move and I would have to first pay the balance of the move that never happened. I am dumbfounded at the level of greed, and lack of compassion for their customers. I highly advise you do not use them! Companies like this should be exposed for taking advantage of customers. I would hate for anyone else to fall victim to them.
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Z
11 Sep 2023 · MoveAdvisor
3.0 out of 53.0
For a two bed from East to West coast was $3k with a discount. This included packing, delivery, reassembly. Staff was friendly, packers were fast, and everything was done in a timely manner. However, communication was spotty, packing was haphazard and items were forgotten at pick up. They got the job done, if that’s all you care about I would recommend them.
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C
29 Aug 2023 · MoveAdvisor
1.0 out of 51.0
DO NOT BOOK THIS COMPANY!! This is by far the WORST moving company I have ever come across. Having moved multiple times across the country, I've had my share of moving woes but they took the cake. 1. They have different company names which I picked up on after multiple unanswered phone calls and some quick googling (Beyond movers, Best choice movers etc) which I imagine is to keep customers from finding out too much about them. 2. It has been 3 WEEKS from my delivery date (NC->Texas) and I still dont have my belongings! Another quick research into the business and you realize they dont actually have the capabilities to make such moves (only 2 trucks and 1, maybe 2 drivers) so they knowingly collect your money with no intension of moving your things until they can hire out a different company to actually do the move which they never tell you. My driver arrived 3 hours late and had to go call one of his friends to help him move because he couldnt actually move my things. I have now been waiting close to a month past my delivery date. Some prior customers were waiting MONTHS for their belongings. 3. Once they collect their money prior to the move, they STOP ANSWERING THEIR PHONES. They keep calling you to collect their money but after that? Nothing! 4. There are so many hidden costs they never actually communicate with you. I have already paid about $3000 more from my initial estimate just from hidden fees. All in all this company is a fraud and that's putting it lightly. One star is far too generous for what they actually deserve. If you have the misfortune of coming across them, my advice is to stay away. Other names and addresses/phone numbers they use that I know so far: Best choice movers; beyond moving and transportation Address: 6300 old roberts rd, suite 1A Benson, NC 27504. Numbers: 919 866 8697; (888) 950 5422. Once I actually have my things (fingers crossed) I'll give a more complete review but DO NOT BOOK THIS COMPANY!!!
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S
24 Oct 2022 · MoveAdvisor
1.0 out of 51.0
The worst experience I have ever had. I would give zero stars if I could. First, they kept delaying the pick up date. Then, almost half of my furniture never arrived. Literally half of the furnitures that arrived were either broken or damaged. It is almost impossible to reach out to any person to talk to. If by any chance you can reach out to anyone after tons of calls,emails,text messages and voicemails they never follow up with you. I filed a claim (with pictures of all broken/damaged items) to be compensated for thousand dollars worth of furniture and they agreed to pay 69$!!! They are a joke, avoid this unprofessional company/people at all costs.
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B
31 Jul 2022 · MoveAdvisor
1.0 out of 51.0
AVOID THIS COMPANY AT ALL COSTS!! THEY DOUBLE CHARGED US FOR LOADING AND UNLOADING. THEN THEY PULLED OUT ANOTHER AGREEMENT AFTER LOADING. THEN THEY REFUSED TO UNLOAD AT MY HOUSE FORCING ME TO DO ALL THE WORK AND HAUL MY OWN STUFF INTO MY HOUSE. THE DRIVER REFUSED TO PULL UP TO MY HOUSE CLAIMING THE TELEPHONE WIRES WOULD TURN OVER HIS SEMI. THE COMPANY ASKED FOR Pictures WHICH I PROVIDED. NOW I CAN'T REACH ANYONE AND THEY WON'T RETURN MY CALLS. ON TOP OF ALL THAT MANY OF MY BELONGINGS ARE DAMAGED AND MISSING. NOBODY CARES. THEY GOT THEIR MONEY!!
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