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Recent reviews

B
2 Sep 2024 · MoveAdvisor
1.0 out of 51.0
Bridgeview Van Lines is a scam. I worked with someone named “Randy” who took thousands of dollars from us. Then day of move out, no one showed up, no call, no text, nothing. I called to inquire and was put on hold for 45 minutes before being told that the truck had “broken down” on the way. 18 calls and 1.5 days later, still no truck and we slept on the floor since all our items were packed expecting pickup. We ended up using Pods as a last minute saving grace, and was unable to get our deposit back per their “contract”. Complete scam, they outsource our your business, and leave you out to dry.
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T
22 Jul 2024 · MoveAdvisor
1.0 out of 51.0
Horrible. Will lie about their prices and markedly raise the final price to 40% over the discussed price. They are not reliable and came 3 days after the promised date. The movers were more like rude thugs and kept marking up for every little thing. In addition, these trucks are not theirs. These people are brokers. We paid multiple different "companies" during the process with different names and they demanded cash. Our boxes and furniture arrived 1 month after the promised date. And there was just one guy, he told me if I helped him unload we could receive our items today. Otherwise would be another week until he found men on Craigslist to help him. So...I unloaded the boxes and furniture myself.The other guy dropped our 20 year old dining table straight onto the concrete from the top of the truck. The legs broke off. Multiple other things were broken, we didn't even take them inside. Just left them for the garbage truck. All in all, we went from agreeing on $2800 to $5000 paid total. The people, the process, and the whole setup is sketchy and suspicious. Not to mention the damage we incurred. In addition the inconvenience of making my family sleep and eat on the ground for a whole month.
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D
20 Feb 2024 · MoveAdvisor
1.0 out of 51.0
WORST company ever! Paid over $31k to them and their affiliate Blue Lion Moving and Storage and my HHG are now-where to be found. customer service does not return calls nor does management from either company. Do NOT use either of these companies!!!
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A
6 Feb 2024 · MoveAdvisor
1.0 out of 51.0
Review: I recently had the unfortunate experience of hiring Bridgeview Van Lines LLC for my move, and it turned out to be an absolute nightmare. I cannot stress enough how disappointed and frustrated I am with their services. From the very beginning, there were warning signs. Several other moving companies had warned me about Bridgeview Van Lines LLC, but I made the mistake of ignoring those warnings and letting my guard down. It was a decision I deeply regret. Communication with Bridgeview Van Lines LLC was practically non-existent. After the initial contact, they seemed to disappear into thin air. Despite numerous attempts to reach out to them, I received no response and no call backs. It's incredibly unprofessional and disrespectful to leave customers hanging without any explanation or updates. To make matters worse, I now feel like I have been scammed by Bridgeview Van Lines LLC. They took advantage of my trust and left me feeling robbed. It's truly disheartening when a company fails to deliver on their promises and leaves their customers in such a vulnerable position. I strongly advise anyone considering using Bridgeview Van Lines LLC to think twice. Learn from my mistake and do not make the same error in judgment. Do your research, read reviews, and choose a reputable moving company that values communication and customer satisfaction. Bridgeview Van Lines LLC is not worth the risk or the headache. Overall, my experience with Bridgeview Van Lines LLC was beyond disappointing. Their lack of communication, unresponsiveness, and apparent disregard for customer needs are clear indicators of their untrustworthiness. Save yourself the trouble and avoid them at all costs.
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G
22 Jan 2024 · MoveAdvisor
1.0 out of 51.0
I contracted with Bridgeview Van Lines for a cross-country move in June 2023. They contracted out the move to Familiar Movers. Upon delivery when the movers opened the back of the truck our furniture came crashing out of the semi onto the street. This was witnessed by our friends and neighbors. One of our living room large chairs were damaged and also two pieces of furniture were soaking wet. After numerous calls and completion of submitting photos etc. The carrier agreed in writing to reimburse us for the repair of the leg of the chair and upholstery cleaning. A small sum of $289. That is all I asked for. The written agreement is dated August 11, 2023. It is now January 2024 and we still have not received the refund. I have been in contact with both companies almost weekly and they are always very nice and promise that customer service is their highest priority and the refund is in process. Still nothing. This is ridiculous. We were required to pay upon pick up and upon delivery, with no exceptions. Yet they can't refund the 289 dollars that they agreed to?
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