12 Aug 2019 · MoveAdvisor
1.0 out of 51.0
I was only moving an apartment with maybe 7 large pieces of furniture, so this was considered a "small" move. However, not only did the movers put dents in my dry wall, scratch up walls, put rips in my couches, beat up all my furniture (dresser, tables, etc.), but when I reported the damage, the owner mentioned I have waived certain coverage when I NEVER even saw a contract.. I even confirmed with one of their employees that I was never sent a contract, and he said that one isn't typically needed with a "small" move. Boy, was he wrong.
This was frustrating as we were moving into our first home, and now we have quite a bit of repair we need to do.
I even got charged a minimum of 5 hours when they only spent 3 moving. I wouldn't have minded that, but they were clearly rushing and damaged so much and STILL were paid for 5 hours.
If you don't mind getting your furniture and house beat up, lying from their employees, and incorrect and improper responses from the owner in a bad attempt to remedy the situation, feel free to hire them.
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