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Recent reviews

B
2 Dec 2013 · MoveAdvisor
1.0 out of 51.0
This was a total nightmare! James May and Canadian moving lines were to move us from Edson Alberta to Amherst Nova Scotia on Oct 3. 2013. He changed the moving dates 3 times. Finally we had to tell him we couldn't wait any longer as we had to leave. We cancelled and requested a refund. He said give him 2 weeks. Then give him until the end of the month. And then stalled again and again. He wouldn't answer calls or text messages. Because we had to leave the next day we had to hire a company from Edmonton to move our stuff from Edson to Edmonton, which is two hrs away and it cost us $1300 for that. The new moving company we had to hire picked it up in Edmonton. We had to wait for close to a month for our stuff to arrive because that was only when this company was going back east. We had to come up with the extra money for this company without getting any resolve from James May. He lied and lied and lied. I am going to have to sue this company for my money. Complete losers!
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R
24 Nov 2013 · MoveAdvisor
1.0 out of 51.0
Worst company I've ever dealt with, they used extortion to get more money out of us. They had our furniture and then asked for additional money, we had no choice but to pay more. Then we had to pay several thousand more to get our belongings from Pacific 2 Atlantic movers (contracted by CML to move our items) because CML wouldn't pay them for our move. We had to as well get the police involved. Please email me for further details. Get a moving company that is reputable and recommended by the Canadian Moving Association. Dont fall for the cheap price like we did and end up paying double as well as stolen and damaged belongings. James Mahama, kept promising to repay the $8500.00 CML took up front, I believe this was to prevent us from warning others. We have all documentation to back this up. We came close to losing all our things plus a car they were shipping, the mover (Atlantic 2 Pacific) threatened to auction our things off. We have several emails from others who have been ripped off by these people.
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T
16 Nov 2013 · MoveAdvisor
5.0 out of 55.0
The guys were on time, very professional and efficient. We actually enjoyed our move! Thank you! James the salesman kept in touch and kept his word about price and service. The price was the lowest, and the service was better than anything we could have hoped for.
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E
15 Nov 2013 · MoveAdvisor
1.0 out of 51.0
After MANY issues and damages and our motorcycle not being imported we sent pictures to James to file a claim for the damages. We found out that James pretended to be my husband and had someone pretend to be me to enter into a contract with another moving company. They knew this company did now allow subcontracting. After calls not being answered and being given excuses we were told by James in writing that he would reimburse us in full ($3172.00) by November 15, 2013. we have not received a penny, been told he's sick but would send the money and now he won't return emails or answer the phone. We were told to remove any negative comments in order to receive the reimbursement which we did. I have reopened the claim with the BBB and am beginning legal proceedings. This company has caused us more stress and financial strain than imaginable and we have a damaged motorcycle that we can't even register in the US since they didn't do what was promised. Please contact me if you have had similar issues to be a part of the legal action against Canadian Moving Lines/IML and James May.
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A
15 Nov 2013 · MoveAdvisor
5.0 out of 55.0
Highly recommend Canadian Moving Lines! I had a very positive experience with a recent move. I found this company very professional & efficient. James in sales was very knowledgable and provided us with great advice. I felt like he cared about making the move a success. All my belongings arrived on time & in good condition. I would definately use them again.
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