21 Jun 2018 · MoveAdvisor
1.0 out of 51.0
I cannot warn people enough to stay away from Carlyle movers. During my 14 years in the Navy, I’ve moved across country 4 times and across the world once. I volunteered to help a friend of mine by being his designated agent for his household goods and direct the move (unforeseen circumstances prevented him from being present). Carlyle’s driver, Darnell, was the worst, rudest, most aggressive, despicable mover it has been my misfortune to ever deal with. Darnell would not take direction and became angry when I wanted to verify odd things he was telling me. I’ve never needed to get in a shouting match with someone, and I was ultimately threatened several times. He stopped the move without putting any of the furniture together or take away the boxes as he was contracted to do. Ultimately, he tried to grab all the inventory information, which was less than 100% accounted for, and leave. When I would not let him take the material, he accused me of assault, threatened to fight me, and called the police on me. It was only due to that police intervention was I able to get the mattresses they left outside into the house. The experience with Carlyle was a nightmare. If you are military and find yourself stuck with Carlyle, insist the contract be given to someone else. If you are civilian, it would be easier and more pleasant to move yourself. I will post this on as many websites as I can. I mean, are you kidding me? The police had to come!
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