30 Aug 2021 · MoveAdvisor
1.0 out of 51.0
I would rate them lower than 1 star if I could. We have moved cross-county 4 times. I wouldn't recommend this company for a move next door!!! This move was by far the worst in terms of damage to our belongings! We moved from Bucks Co. to Greensboro, GA. with 10 months of storage in their Telford warehouse in-between. I questioned the initial driver on why our furniture wasn't being protected/padded better. His response was will take care of that as we off-load it into our warehouse which was only 20 miles away. That never happened!!! We had 443 moving tags and of these, we filed insurance claims on 57. Just about every piece of furniture we moved received some level of damage. The damage was so severe that the driver who delivered our possessions took pictures of the damage before they even began to unload the trailer. The driver said it looked like our stuff was just thrown in the trailer and there was limited padding placed on our furniture. Where there wasn't padding, there was damage. Our bedroom suite was heavily damaged... the headboard was broken in half! Our two dressers, two night stands and armoire was severely marred. My son's bedroom furniture suffered significant water damage and had to be replaced, I could go on and on.... It took the furniture restoration company over four days to repair what they could, which was only about half of our claim. The remainder was a total loss. Before I filed an insurance claim I reached out to Clemmer to inform them of the damage and they were very indifferent. All they said was just file a claim! If you care about your belongings you should avoid this company at all cost!!!!!!
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