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Recent reviews

H
23 Feb 2024 · MoveAdvisor
1.0 out of 51.0
Delay and delay. Then 30% more than the initial quote. Once they have my stuff, they are no longer friendly if they answer the phone at all. Never trust what they say. Whatch what they do.They refer some fine print in the contract and justifies their delay tactic.
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T
4 Apr 2023 · MoveAdvisor
1.0 out of 51.0
Sadly, I have to give one star. All Coast had a good salesperson, so I bought into using them. I thought the price was decent also. I paid the deposit. Customer Service was helpful with questions I had as time progressed. I received a call a few days prior to the scheduled date to have the transport company arrive. I had left off some items and All Coast informed me that would increase the price another $1602.00. I was quoted $5593.00 when I paid deposit. Ok, I think that was a little more than excessive but I paid another deposit. Day of transport company to load arrives; One driver shows up in a 26 foot long truck. He takes a look and calls the guy in Arlington, TX. I assume that is the owner. Sends over photos to him and the price jumps another $4600. Now Eagle One Transport is saying All Coast under estimated the amount of cubic feet of belongings and all my boxes were not the exact same size. Blah, blah, blah. Yet, All Coast has everything I was transporting on the list. Driver also has no help to load. It is just him doing it all. I helped some. (think anyone one at Eagle One will consider that labor?) Driver finishes at 11:40 pm. Now I need to pay. I am told that to use Venmo there is a 3% fee. What? And to use a credit card there is a 3% fee. Truck arrives to deliver in MS 4 days after the scheduled date. Before this driver will open to truck door so I can see if it's really my belongings, I have to pay the remaining balance. And I am told the fee to use Venmo or credit card is 5%. I said no! Venmo has no service fees. So now I use Venmo because the guy backed down on the service fee. What a scam piece of crap Eagle One is! Now, the saga continues: all the 9 legs were missing to my mid century sofa, a table was damanged, both legs were knocked off an antique curio cabinet, one leg not to be found, broken things in boxes, a vanity broken, they just made sure I had the broken wood to go with it though. The driver says call office. No one to this day has answered that phone or returned my messages. (Did I mention that when the truck was opened, I see they had just thrown my belongings in. No consideration at all! Furniture not wrapped. They tore the fabric on the sofa also. I call All Coast. Here is the response: I will reach out to our manager about this and the not answering the phone at Eagle One. Needless to say, I am still WAITING! Wow! What professionalism. I totally do NOT recommend All Coast. And hope Eagle One is not in business much longer.
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J
31 Mar 2023 · MoveAdvisor
1.0 out of 51.0
My mother is 70 years old, trying to move from Florida back home to Michigan. Unfortunately, she jumped the gun in finding a moving company herself. She paid this company a $4,300 deposit with an agreement that the total would be $7,500, with remaining due upon delivery. After the deposit was paid, communication became difficult and they stopped being kind. Could never give date the trick would arrive, and even claimed to have "mis-quoted" her originally, stating her move would actually be $10,000. She was signed up for a 36 foot truck, for her use of only. Some unprofessional duo showed up in an unmarked, 28 FOOT TRUCK, which was already HALF FULL with someone else's belongings? How was her stuff going to fit in half of a 28 foot truck? It's a fully furnished 3 bedroom home! The driver then claimed that she had more stuff than he was told, so she was now going to have to pay $13,000! She tried to call Coast to Coast, with no luck. The driver cussed at her, and was frustrated with her for not going with this ridiculous excuse for moving services. She refused to let them lost anything and asked them to leave, which they did. She immediately booked a different company, which is going to cost her about $10,000. The next day, she reached Coast to Coast by phone and was treated terribly, and told she will never see her $4,300 deposit back. Do not, for ANY reason, use this company. They'll get what's coming to them.
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L
27 Sep 2022 · MoveAdvisor
1.0 out of 51.0
I moved on 3/26/2022 to Florida from Queens, NYC. When truck arrived in Florida, 4 pictures were missing. I put a claim thru movingclaims.net and they came back with a good faith payment from the moving company of $75.00. The documents I sent showed a value of $1,485. Those pictures were stolen off your truck or from your warehouse, and one of your people tried to have me pay to get them back. He had all of my information which he could only get off the Bill of Lading contract. I will be passing the word around that I was scammed regarding this. DO NOT USE THIS COMPANY. THEY ARE NOT HONEST
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T
27 Jun 2022 · MoveAdvisor
1.0 out of 51.0
Horrible experience. The original quote of $12,000 ballooned to > 20k after we had given a sizable deposit. Both the date of move and the date of delivery changed at the last minute and they were late for both. No professionalism. The movers were unkempt and tried to be familiar with my wife. And to top it off, the final charge was almost $26,000. But what can you do. They have your things. Extortion. But wait. If the above was not enough, my Woodrow Nash Terra cotta statue arrived broken. Irreplaceable. Do not hire this company!
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