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Recent reviews

P
19 Dec 2021 · MoveAdvisor
1.0 out of 51.0
I fell for the sales pitch of a family owned and operated company with great reviews, so I didn't check them out and if I had known these people wouldn't wrap fine furniture and would be left with the damage from sweating on a $2000 velvet hand carved chair or having my furniture thrown around and I find dings and scratches later, I would have certainly passed. So whereas I rarely write reviews unless the person is either exceptionally great at their job or on the other hand want to warn people of the worst of the worst and to avoid at all cost, then I include these careless, rude and deceitful movers. The Absolute WORST I've Ever Used, I'm warning you..... DON"T HIRE THESE PEOPLE!!! It will be a big mistake unless you're moving cheap lawn furniture. Then, the actual total bill was $800 more than I was quoted. I was so happy to get rid of them and I don't know how they stay in business? Maybe they pay people write good reviews??? I've moved several times and usually the movers notice the quality of my furniture and do everything to protect it, but that's not the case with this group! I could say more, but to be more exactly explicit, I'd have to write something some might think sounds vulgar. despite being true in my opinion. I regret using this company and Urge Everyone to look elsewhere. When I get an email the night before my move telling me they won't wear a mask in my house and when the guys arrive they tell ME I can leave while they work because they won't work with a mask, then it's clear that YOU DON"T MATTER!!!!
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P
20 Apr 2021 · MoveAdvisor
5.0 out of 55.0
I booked my move from CA to Florida with Coastal Van Lines in Vero Beach, FL. Very Satisfied! Jake at Coastal arranged a car transport for my automobile and a local Atlas agent to move my household goods into storage, including my motorcycle. I did some of my own packing which helped me sort through my stuff. Jake assured me that the ‘origin agent’ (Ace Relo in San Jose) would pack everything that wouldn’t fit in medium size boxes. On move-day couch, bed, furniture, rugs, and lamps were wrapped in moving pads and along with my motorcycle loaded and transported to San Jose to await pickup by the ‘hauling agent’ to transport my load to Florida. I flew to Florida and closed on my house. My car arrived in four days. The load took two weeks to get here, which is normal. The Atlas driver called me from Orlando the day before, and arrived the next morning at the Coastal warehouse. Everything was delivered and moved into my home that afternoon. The crew of Drew, Josh and Jason were friendly and efficient. They protected the floor, moved some other things for me, put bed and lamps together and cleaned up. Tip-worthy service. Moving is a tough job, so thank you Jake, Larry and Coastal Van Lines, you made it much easier. Patrick Parks Sebastian, FL
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J
26 Mar 2021 · MoveAdvisor
1.0 out of 51.0
Beware of this company! Several items went missing from our move, I called to tell them and they said they would try to 'find' them. After several months we gave up having them returned, and filed a claim, now still nothing. They always have an excuse, checks in the mail etc!! Steer clear of this company!-
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N
27 Oct 2020 · MoveAdvisor
1.0 out of 51.0
We used this company for a long haul move and they provided packing and unpacking services. The driver was pleasant enough to work with, however Coastal hired an individual with a known criminal background to help in unpacking our belongings. Suffice it to say, this did not go well. Most of my most important, meaningful and irreplaceable jewelry disappeared with in the hours of the unpacking. Everyone who worked at the house was called back to be interviewed by the police within 5 minutes of the discovery. The individual in question refused to return to speak to police. The company took absolutely NO responsibility for the negligent hire of an individual the police were very familiar with, so familiar that they even told me the pawn shops he and his girlfriend frequent..a very very disheartening situation. In fact, not only did Coastal not take any responsibility for their hire's actions and our significant loss, even after the theft was discovered the on-site operations manager demanded a check immediately be written for the 2 hours of unpacking provided. As part of the initial selection process for this significant move we were told that all employees are licensed and bonded, however this is not true for the people they hire as day laborers and bring into your house and you entrust with your belongings. Apparently they do not even perform a rudimentary background check. A simple Google search of the individual in question turns up a list of petty theft and drug charges. My best advice is to avoid using Coastal Van Lines out of Vero Beach at all costs! They claim to be a strong family run business..however, they clearly do not have the client and the security of their belongings at the top of their list of business practices..I strongly recommend you do not use this company..
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M
17 Mar 2020 · MoveAdvisor
4.0 out of 54.0
Coastal Van lines assisted my model home install team with the labor to unbox and bring in all the furniture and accessories for 6 model homes in Vero. Costal Van lines communicated very well and were on time as scheduled. The core workers were good guys and experienced in their trade showing concern and care for the new furnishings coming out of factory packed boxes. The team came with floor protection and doorway padding etc to prevent any damage to the new homes. Management even showed up on site to inspect and assist with the install as needed. Overall I would recommend their experienced guys within the company to help with similar type moves.
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