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Recent reviews

D
22 Apr 2017 · MoveAdvisor
1.0 out of 51.0
The company is very unresponsive they took 3 hours late to get to my house. they was rude the florida location was never helpful some of the most rude people I have ever felt with. they backed the truck up to my house and while doing so they damaged the side of my room knocking off some tiles. it was all no problem they said that they would handle it and I waited patently for 2 weeks with no response and one guy the dispatch he had my number and I had his and he told me he would handle it. he blocked my number and never contacted me and so this company is TRASH TRASH WORKER TRASH TRUCKS AND WAS NOT EQUIPPED FOR A BIG MOVE. they also took my friends deposit after we decided them not to handle the move since they can't even handle backing up the truck. they hire felons since one guy told me he can't drive for that reason. Worst moving company ever please do NOT USE one guy even walked in with dirty boots and left prints on my carpet no respect at all.
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B
28 Nov 2016 · MoveAdvisor
1.0 out of 51.0
I scheduled my move a week in advance, I paid my deposit, the day before they called to comfrim ( after I called numerous times begging for a reply ) Comfrimed truck and a crew of 3 will arrive between 9 - 10 AM. Husband takes the kids ages 2 & 3 up to the new house while I wait at the current location with my 3 dogs. It's now 11 AM I'm calling the office no answer, by noon I'm stressed out, I call the bank to request a charge back on what I've paid, had to cancel my bank card. 1 PM I receive a phone call, we are on our way. WHAT? You were scheduled to be here by 10, well they double booked us, I replied with well you couldn't pick up the phone and let me know? Well we will just cancel and he hung up. So I am left at a totally packed house with 2 little kids and 3 stressed out dogs, my landlord has new tenates moving in next weekend and everybody else is booked out, do NOT take the chance with this company, somebody should have contacted me about the mix up, or at least to let me know they would be late, the driver was rude and quick to cancel, I'm out money, my card had to be canceled, and I'm STUCK. look for another company.
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G
3 Nov 2016 · MoveAdvisor
1.0 out of 51.0
This "company" swindled me. They purposefully took over eight hours to move my one bedroom apartment into a storage unit. The two movers disappeared several times during the day for 45 minutes at a time, and had the nerve to tell me they were looking for a screwdriver inside the truck. I tried calling Kelly (the woman who booked my move) and her phone kept ringing. No voicemail, no answer. I had to argue with the owner, Jason, about the length of time it was taking and the cost. He was extremely disrespectful and accused me of being disingenuous. Then, they tried to shake me down for an additional $250 in cash at the storage facility after I paid the owners in full via debit card. They wouldn't leave the property so the storage unit staff had to wait with me well after closing time until they did. It was horrifying. I also have no idea how they can advertise that they're working with veterans; it's simply a farce. They said they would send me a Certificate of Insurance the day before my move, but I never received one. I don't believe they're licensed or insured. Beware—Do not hire them.
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F
25 Oct 2016 · MoveAdvisor
1.0 out of 51.0
This is by far the worst moving company in the business. My husband and I hired them because we thought we were helping out military veterans but that was a joke. My husband served in the Marines and deployed several times and all he wanted to do is help out a military owned business. The movers were very professional during the process. When the movers arrived at our new home, one of them misplaced the legs on our television. He gave us $50.00 to order a new one online which was nice. My husband checked on our 65 inch LG 4K television and saw that the screen was cracked. We called the office and they told us to fill out a claims form which we did. We were told they ordered us a new television. Two weeks has passed and we never received anything. We asked for a tracking number to verify they ordered a television but one was never provided. After reporting he company to the BBB, my husband was told he would only be given $100 because he gave them bad reviews. The television was worth $1300 and brand new. They first come off polite but beware!! I just hope no one else goes what we went through.
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J
11 Oct 2016 · MoveAdvisor
1.0 out of 51.0
Worst experience moving. I am a military brat, meaning my mom was in the military and we moved a lot. This company says they are ex military professionals and I don't think is true. This company charge me 6 times for the same moves and I am till disputing charges. Have thousands of dollars in damage property and missing items. They asked me to send them the information via certified mail, which I did and a month later received that mail back to me with "Refused Return to Sender" on it. They don't answer their phones or emails and I'm here stuck with stolen and broken property in my house. Worst moving company ever.
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