30 Oct 2019 · MoveAdvisor
1.0 out of 51.0
DO NOT USE. Very shady. They will try to take advantage of you. In my case, they gave me a bid and cost for 2 movers. They sent 3 (I was never asked nor given a quote what that would cost). While the move went faster, they tried to bill me for 3 movers. When I called them on it, they adjusted back to the 2 but then acted like they were doing me a favor for charging them what they quoted in the first place. They also took advantage of me by the movers having me initial their start/end times on a blank form that they filled in the times later. I have documented evidence that they did not start until 8:30am and also have my copy of the blank form but the movers marked their start time as 8am effectively charging me for a half hour I didn't use. If you do have to use them, keep a close eye on what they do as they will try to take advantage of you then act like they're doing you a favor. Barb, their employee, is really terrible at customer service as well. The movers were careful and nice. But it fell apart with the front office.
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