18 Jul 2013 · MoveAdvisor
2.0 out of 52.0
I recently used this company for a long distant move. The crew did an excellent job and was very friendly until it came time for payment. Based on my experience with payment, I will more than likely not use this company again unless it is for a short move and not involving cash. When I gave the cash payment, the crew wrote down a lessor payment amount on the receipt than what was paid and pocketed the rest of the money. Whats more is they neglected to give me the actual receipt.
The reason I noticed is because I called to get a copy of my receipt and to resolve an over charge issue. I'm not discouraging the usage of the company since I didn't have a problem until payment time, but I am discouraging the use of cash payments to this company unless you want to go through paper work/emailing and essentially being told your a liar because the crew hasn't been caught stealing yet.
As for the condition of my furniture, it was delivered without issues. As far as I know, one picture frame broke but the value wasn't significant so no need to fuss. As for the property, I noticed a small hole in the wall but it's a cheap fix. I was so happy to get them to leave after they threatened to chage my credit card an unagreed to price without my authorization for something that was their fault that I didn't care about the $15 fix. Good luck to the next person that has to deal with them!
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