11 Jul 2019 · MoveAdvisor
1.0 out of 51.0
Beware! Do not use this company. My move was scheduled on 7/3/19 between 9-10, and I received a text confirmation directly from Ray on 7/2 that they would be there. My lease was up and I had to be out on 7/3. On the morning of 7/3 at 7:13 am I got a text from Ray that their truck was down and a mechanic was on the way. He said he'd keep me updated. At 9:09 I texted back to ask how it was coming. He said mechanic was there and they were waiting for a part. I asked him if he thought he would still be able to come that day. He responded that they would be there today even if they had to rent a truck. (this made me feel a little better at that time.) I checked back in at 11:38.. crickets. Checked again at 12:58.. crickets. He just stopped responding and left me hanging. I had a hard time finding another same day/short notice moving service, (the day before the 4th of July!) but eventually I did, thank goodness! This is just bad business and I DO NOT RECOMMEND that you risk trusting your move to someone who does business this way.
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