8 May 2022 · MoveAdvisor
1.0 out of 51.0
We decided to relocate from San Diego, Cali to Apopka florida in 2021, I spoke to a Mike and he was very friendly, and guided me through the move, gave me a quote and then was changed after everything had been scheduled. The move was scheduled and what showed up was a totally different company (Hermes moving). My wife had packed 2 months prior to the move so it wasn’t like the movers were packing. They came put everything on a truck and we were told that prior to the long distance travel that our stuff would be transfer to another truck a long distance truck. It took a couple of weeks for the arrival, we received the move with boxes broken, we started looking through all the boxes and expensive chinaware, electronic items, mens clothes, lawnmower were broken or stolen, I place a claim with the company and got a email from a CSI claim adjusters this was back in December 2021 after several weeks I contacted the company and was told that I was number 750 on the list that the adjusters would get to me, months passed and heard nothing, again I called and was told I was number 350, this was constant, finally March 2022 I get an email that a settlement was made, the broke a bed that cost us 2 thousands, endless mens clothes, chinaware, computer, tablet, blender, baking items and we were told that they were settling for $ 111.00 dollars we lost all of that and they had the audacity to give us 111.00, they had the nerve. people needs to watch who they are dealing with, if they tell you they will move you, make sure they do not contract out like fidelity did with us. They are a scam, don’t use these people. It seems moving companies have become a bunch of scammers, no ethics, no morals. FOLKS BE AWARE WHO YOU USE FOR YOUR LONG DISTANCE MOVERS, in Los Angeles these people open our boxes and supposedly consolidated, what they did was stole our property, I blame fidelity and Hermes moving. Unfortunately i have to give them a start, they don;;t deserve anything
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