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Recent reviews

V
4 Aug 2024 · MoveAdvisor
1.0 out of 51.0
did business with this company 4 years ago when it was under a different ownership fast forward 4 years latter I solicited their services again for an out of state move. I was sent an invoice and break down of an estimate of how much the move with supplies would cost. I told the booker that I was on a tight budget and didn't want any surprises. He assured me that the final payment would be very close to the invoice submitted ehich had exhuasted all costs plus or minus an hour or two time cost due to number of hours drive to me from traffic patterns. I went ahead and made a deposit. On the day of the move the truck took 5 hours to get to my location. Jamaica NY to Maryland. I had all items boxed and ready to be loaded on the truck the movers dispatched by the company were able to get everything on the truck under 3 hours. The journey to my final destination took 4 hours. The truck which was previously ahead in the journey arrives 20 minutes after I get there because " they had to take a detour" I get to my address and I was presented with a bill 1000 dollars more than what I was initially quoted. There was now an addition for gas, tolls, tape, blankets and a few boxes used for my furniture. They put a padlock on the truck and refused to offload unless I paid the extra 1000. I called and spoke to the owner about discontent in being misled. He was extremely rude and told me" I don't care" his movers would take my belongings to Jamaica new York and I could get another truck to come pick them up after I had satisfied all outstanding balance plus the extra 1000 dollars and they were not going to be responsible for the state of my items after they left. He would not negotiate. I gave them all I had in my account to satisfy the payment. They offloaded ruined my walls and TV stand and left boxes in my living room after expecting an extra 80 dollar tip each for three movers. This was the biggest business nightmare I have ever encountered in all of my adult life. Please please lawyer up if you will do business with this company. Do so at your own peril.
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L
21 Nov 2023 · MoveAdvisor
1.0 out of 51.0
This company will not do the job you pay them to do. If you’re thinking about using this company just look at the damage they have caused in the to many to count 1 star reviews. This company broke and straight up lost over $2,000 worth of my personal items. They were 6 hours late to pick up and I had to ask them to not slide furniture across my wood floors. I was told my $1,000 grill that was dropped would be fully replaced by the mover but when I spoke they said they would not honor that promise but would try. They then dragged out the promise of a replacement for 2 months and then offered me a small amount of money compared to what they broke or lost to not write negative reviews. Future customers deserve to know to stay away from this incompetent and dishonest company if you value your items.
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M
3 Aug 2022 · MoveAdvisor
1.0 out of 51.0
This company provided an estimate of 1800 and I assumed it would go possibly to 2500 based on rates and discussions with the personnel. The final amount charged was 3869. Ridiculous! I have since filed a complaint with the Consumer Complaint division of the NYS Attorney General's office. The movers also brought boxes that contained trash that were supposed to be discarded curbside. I think this company engages in deceitful business practices and hikes the prices once your belongings are under their control. M. O'Connor
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R
22 Jun 2021 · MoveAdvisor
1.0 out of 51.0
Crews were late both days. Could understand for one day and traffic problems, but owner refused to dispatch the crew earlier on the second day. The crew was rude and cursed profusely. Broke four items and laughed about it. Disregarded instructions on boxes. Charged us for 45-minute lunch breaks for each team member. Charged us for wardrobe boxes and didn't put clothes in them. Went over on the estimate, even after a previous in-person inspection of the apartment. Foreman demanded a 15% tip after both days.
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J
11 Jan 2021 · MoveAdvisor
1.0 out of 51.0
i used this company for two moves. One from NY to FL where I had a receipt for 34 boxes moved, among other items. They not only delivered only 30, but the paperwork they showed to the person who was in my home accepting the boxes said 30 while my paperwork in NY said 34. I arrived weeks later to discover the missing boxes. The second move was a lot worse. The movers were extremely rude and incompetent. They broke many items, including a large 3 piece wall unit and even left the interior glass shelves inside without taking them out or wrapping them. The wall unit was brought into the apt. broken in an unusable and unstable condition. When we asked them to remove the piece, they would only do it for hundreds of more dollars even though they admitted it was their fault. Also a mirror was unwrapped and broken, which they admitted was not tied to the truck, so it fell. Many items in this move were also lost and broken. DO NOT USE THIS COMPANY NO MATTER WHAT THE PRICE - THEY ESTIMATE LOW AND WOULD NOT DELIVER THE ITEMS UNLESS YOU PAY THEM DOUBLE AFTER ONLY A FEW HOURS INTO THE MOVE - IN ORDER TO CONTINUE BRINGING THE ITEMS INTO THE HOME. Read more at: https://www.mymovingreviews.com/write-a-review/step-1
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