28 Feb 2023 · MoveAdvisor
1.0 out of 51.0
Initial quote $4100 for 3 bed 2 bath. Was told I had a lot of furniture and bumped it to $6100 before they would begin loading. I felt trapped, new owners took possession in 2 days. Broker driver said I could use debit card to pay $2000. About 1/3 of my things were loaded and then the broker tells me if they fill half the truck it’s $12,000 and full truck $25,000!! WTF!!!! My head exploded. These pieces of shit saw I had a nice house and furniture and flagrantly increased the price. I was so angry about what was happening and I didn’t know how to get out of it. I called out the broker for bait and switch. Told him I wouldn’t pay any more than $6100. I told him to pull off items so it wouldn’t exceed this “bogus” amount. The truck was now about 1/3 full. He kept calling his boss and came back to me and said since the truck wasn’t full it was considered a quick turn around so there would be additional charges. At this point The total was at $8900! I wish, wish I had them empty the truck and just forfeit my $2300 deposit, but being under duress, I was worn down and continued to be taken advantage of.
I tried to use my debit card, but was told now I had to pay with a cashiers check. Absolutely infuriated at this point. Broker said I would need to pay today or they couldn’t start driving to Utah. Met him at Walmart, it was Sunday, banks closed. My attempts to take $ from my acct failed. I was capped at $2000 for cashiers check or money order. I lost my temper with driver and asked him how he could live with himself or look in the mirror stealing peoples money. All the extra money required was for my family to live on for the month.. I honestly haven’t been that angry In a long time.
I was incensed that vulnerable people going through such a difficult thing as a move were being taken advantage of. I was told my things would go into storage, on my dime, if I didn’t pay the money by the next morning. I was being extorted by them threatening to hold my things hostage until I paid. I felt like I was in a nightmare I couldn’t wake up from.
I had to get a cashiers check at my bank and deposit it into “the bosses” account and take a pic of deposit to prove I had done it before he would “release” his drivers to leave CA headed for Utah, I Was told by the boss that delivery was in two days…. Lie. He couldn’t send an almost empty truck, so his driver went to L.A., emptied another house, packed their crap in front of mine and then delivered it to Boise Idaho before coming to my house. Delivery was two days late. As for the other 2/3 of my house that didn’t go with the criminals, I rented a uhaul and my kids loaded it and took it to a storage unit. Three weeks since the traumatizing shake down and we still haven’t been able to drive the Uhaul to our Utah house. I’m so angry about being taken advantage of and having my hard earned money stolen by these low life scum bags. Research research, research!! United Van lines and Mayflower are the reputable moving companies and they don’t use brokers who can set their own prices and rules and continually change what they’ve said in order to suit themselves. Beware USA LOGISTICS. These are the brokers who stole from me. They bid on jobs through First Rate Van Lines. DON’T USE A MOVING BROKER YOU WILL REGRET IT!!!!!!
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