10 Jul 2015 · MoveAdvisor
1.0 out of 51.0
G8 Van Lines is a very dishonest company! I was pushed into signing their contract, which never read anything like what we agreed on during our phone conversations. The contract did state that,all money but a 6% fee would be returned if the cancellation was made prior to 48 hours before the scheduled move. I always had a bad feeling about this company and decided to cancel even if I lost 6% of the moving fee. I followed all the instructions given on the contract re calling customer service and writing to the email address provided on the contract. When I talked to another representative of G8 he told me that they had previous problems with Jordan and that G8 had fired him. I was told thatthey would send me another contract that was equal to some other estimates that I had gotten in the meanwhile, all of which were lower than G8. It also bothered me that the insurance for my furniture was much higher with G8 Van Lines than with anyone else and I asked them about it. I was told that nobody ever used that insurance anyway and just not to get it. I kept saying that I really wanted to cancel. If they wanted to send a contract for me to look at I would but I did not think that it would alter my decision. Of course I never got anything--no revised version of a contract or my money back. The owner of G8 Van Lines claimed that I had not notified them in time and that he had the truck and men ready and that I could not get my money back. My move was supposed to be between 2/23/2015 and 2/25/2015. I sent my written notice and called customer service, as instructed, well before the end of January. I should have known better when I was being pushed into a decision that I did not want to make, so I lost $750 to people who knew that I would be too far away from them to cause any damage. Please be careful and don't listen to anything this company promises you because they are ruthlessly dishonest.
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