13 Feb 2022 · MoveAdvisor
1.0 out of 51.0
I wish I could give zero. I spoke to the owner Tony for booking and he told me that it will be $250 for 2 hrs and $80 thereafter. Also told me that for a 2 bed apartment with just one ikea couch, no dining table and about 10 boxes and a few non heavy small pickups, he said 2 hrs shd be fine. Booked for 2 hrs for next day. The labour arrived 1.5 hrs late and no apologies by owner or the labourers. Infact started asking for $250 advance which I refused to provide due to past bad experience with another mover. The labourers deliberately kept stretching time, didnt use dollies, handpicked single single boxes to delay things. Thereafter deliberately didnt take the highway and took a longer route to my delivery place. Upon arrival ( it was 2.30hrs that time), started asking for $410+ taxes (4 hr cost) upfront or refused to unload. There was still 1/2 hour left in 3 hrs I to unload but they wasted time arguing (my delivery place was a house, not a bldg and 1/2 hour was sufficient to unload). Very disrespectful owner, changed his words and started arguing. I fought but of no use. In the end, I agreed to pay them for 4 hrs as I wanted to get out of this situation quickly but noticed that they provided me a rough paper receipt with no HST number and asked me to pay HST, which I refused. Finally after fighting, got him to send me a tax invoice on email.
started telling me that he doesnt prefer to deal with me in future which is a joke of my life. The guy doesnt deserve business from customers. I would never want to work with him and will never ever recommend this company. Thorougly unprofessional.
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