16 Oct 2025 · MoveAdvisor
1.0 out of 51.0
BEWARE! Gentle Hands practices in the most unscrupulous tactics. A shady business model run by even more shadier people. With so many respectable movers to choose from you would do much better not choosing Gentle Hands. Laboratory monkeys could provide better moving and customer service than anything you will receive from this sham of a business. From Craig the "manager," with his countless excuses as to why be is allowed to misled his customers. To his lying second in command lackey Don, to their UNBELIEVABLY SLOW movers, this company is a joke! Plain and simple. The movers showed up OVER TWO HOURS LATE. Called me 30 minutes before my time to tell me. Then after taking 4 hours to move out they took another 2.5 hours to move me in. A ONE BEDROOM 500 sq foot apartment and it took them over 5 hours to finish. Horrible, Horrible service all around. It is no wonder they have such awful feedback from previous customers. They are the THE WORST! They treat their customers like dirt! Then, after providing less than substandard service, find even more deceitful, grimey, underhanded and completely unethical ways and means to empty those same customer's pockets for however much they can get away with. As far as I'm concerned the whole operation is a scam to pilfer as much money, and stifle as much happiness, from the pockets and lives of those going thru what we all would agree is one of of the most stressful experiences imaginable, Gentle hands charged me over $800 for a one bedroom apartment that had no bed, couch, or anything over 50 pounds heavy to move. Gentle hands suckers you in with the initial 2 hour time frame then once you have gone over time and have no choice but to let them finish, the movers immediately began working at a much, much slower pace. Purposely taking longer to do and complete the simplest of tasks. Gentle Hands Moving made my moving experience one of the worst situations I've ever been put thru. I feel so taken advantage of by this awful business and it's employees. My hope is that those who wish to seek out the service of a Moving business will AVOID Gentle Hands moving AT ALL COSTS. Hire a group of mentally challenged monkeys instead. You will achieve far greater success than ANYTHING Gentle Hands could ever provide. In the future, my hope is that others will see this review and RUN for their lives. Because if they decide to hire Gentle Hands Moving they will endure feelings of misery and regret that will be on par with levels previously thought unimaginable. DO NOT HIRE THIS COMPANY!!!! For ANYTHING! BUYER BEWARE! Rating should be negative 5.
Read more