10 May 2021 · MoveAdvisor
1.0 out of 51.0
On Saturday May 10, 2021 Good Place Moving was contracted by my friend to move his 2-bedroom basement apartment from Mission to Abbotsford. My friend has been on permanent disability for 33 years. When 2 guys arrived, they did not seem to know what they were doing. I had worked for a moving company years ago and gave them instructions on how to load my friends entire 2 bedroom, which everything had already been packed. These 2 guys just needed to load a 5-ton truck, which my friend, another guy, and myself helped these 2 guys. Since these 2 guys did not know how to load the truck, a freezer and a bunch of boxes would not fit. My friend then went back today Monday May 10, 2021 to move the rest of his furniture at his cost.
Even though they say that they had been to my friends’ new home in Abbotsford before, they went to the wrong address. When they called my friend wondering where he was, my friend needed to give them the correct address which they already had. Upon arrival at my friend’s new 3rd floor apartment, they demanded payment before unloading. This I knew was wrong. One of the guys called his boss who told them if my friend does not pay before unloading, they were instructed to leave with my friends’ furniture. I told them that this was illegal. The owner then asked to speak with me. He told me the same thing. The owner of Good Place Moving (Ray, I believe. These 2 guys did not know their bosses last name) then came to my friend's new apartment in Abbotsford. He told me that payment needed to be done before unloading or they would leave with my friends’ furniture on their truck and not return. I told the owner that this is unethical making payment before the signed contract had been completed. My friend needed to pay $857 before they would unload his furniture. He then reluctantly paid and received the receipt so that they would not leave with his furniture.
These 2 guys started to unload. After the truck was about 50% unloaded, the owner called and told his 2 guys that time for the move had expired. If his 2 guys were to continue to unload the truck and take into my friends’ apartment, my friend would need to pay another $120, which was the charge per hour. My friend and I asked the 2 guys to finish the contract and move the furniture into the apartment. Their response was that they were students at University of the Fraser Valley and they were only working for 3 months. They said that if they continue to move the furniture into the apartment without being paid $120, they would be fired, which would be detrimental to them being students and they could be kicked out of the University.
The owner came to the address in Abbotsford, and I spoke with him personally. Honestly, the owner was rude, he starting yelling at me, told me to F… off, verbally threatened me, told me that I had caused all the problems. He also called me a racist. In the end, the owner called 2 guys who came and move the heavy furniture into the apartment free of charge. They were like angels. He tried to take advantage of a man who has been on permanent disability for 33 years. This is sick! If I was not there, my friend would have been completed taken advantage of. Who know what would have happened?
Honestly, Good Place Moving should not be allowed to be in business. Their business license should be taken away. These 2 guys even told me that the owner is always rude with customers. The very least that should have is a full refund.
Read more