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Recent reviews

K
30 Dec 2024 · MoveAdvisor
1.0 out of 51.0
Paid my deposit after first estimate as demanded to set a move date. The price then soared. They state my deposit is non refundable. I used another company. They say I can use the deposit on my next move if it is within 2 years. Lost $1225.60
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C
1 Aug 2023 · MoveAdvisor
1.0 out of 51.0
My items are being held hostage by the moving company and have been with them for months. I have left multiple messages and have only received one phone call but no follow ups. After arriving more than 6 hours late at 10PM they informed me that how you had told me to leave everything was not correct. They packed up my belongings and then called the next day and told me the charge would be almost double what I was quoted. This is illegal and not compliant with FMCSA regulations. They will not deliver my items… This means not only have lost all of furniture but I have also lost all of my personal belongings, my children's drawings and family photos. Please assist.
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K
18 Jul 2023 · MoveAdvisor
1.0 out of 51.0
PLEASE DO NOT USE THIS MOVING COMPANY. They gave me a quote of $2083.00 for 200 cubic feet. I told them everything I was shipping and then when the actual moving company got here after loading my belongings the price doubled to $4100.00 because they said it was 450 cubic feet for the same things I was quoted my Graceful. I called Graceful they kept ignoring me then said they worked with the moving company and they got it down to 350 cubic feet which meant with the 893 I paid Graceful and the 2100 I gave the moving company I should have been paid in full. NOPE it took over 30 days to get my stuff moved and I couldn’t get a new contract for the 350 cubic feet. So the moving company took my stuff to Las Vegas dropped it off to another moving company and said I owed 985 upon delivery. Graceful did nothing to help me and could not get my money back. I am filing a complaint with the DOT because they are a SCAM. Call a reputable moving company and don’t go through a third party. If you want proof reach out to me at kristenscott14@gmail.com I have emails and call logs they are not here to help you
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L
22 Apr 2023 · MoveAdvisor
1.0 out of 51.0
DON'T call these guys!!! Call an actual moving comp (Northamerican, etc) These guys work with bad moving agencies that steal, damage, destroy, and lose your belongings. They jack up the cost at the pickup. If you don't opt for the replacement value, they will steal and sale your stuff. There is a video out of the cops arresting 5 of them for stealing and trying to sell the stuff. They quoted me but jacked it up at time of pickup. They are predators stealing either your money or you household goods, or both.
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C
21 Jan 2023 · MoveAdvisor
1.0 out of 51.0
Don't use this Broker!! Bait and Switch using subcontracted unreliable Movers. Costs increase after they get your initial deposit. They do not have responsibility for the actual Movers who extort additional money for square footage estimates and other items at pick up and delivery.
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