21 May 2022 · MoveAdvisor
1.0 out of 51.0
I want to give this place ZERO stars!!! DO NOT USE THIS COMPANY!!! They absolutely cheated me out of my money!!! The initial person who did my estimate left off important items from my inventory, they didn’t reserve enough space for the items on my inventory, they sent one mover to pick everything up and he upcharged me to utilize extra space on the truck for items that he said were not included on my inventory but actually were (i.e. he said my bed frames were on the inventory but not my mattresses), I called customer service and she and the mover argued about the space (she said he wasn’t giving the quoted about and/or packing it wrong and he yelled at her about not knowing her cubic footage), they took over 3 weeks to deliver when they intia said 7 days max and I called 3 times about delivery and they literally gave me a different time frame each time, and when the mover showed up he tol me didn’t know how to assemble anything, so a guy from my neighbor helpEd assemble one bed, AND some of my furniture and an appliance was damaged. The only thing that makes matters worse is the person in “upper management “ I spoke with was extremely rude. The service is GARBAGE!!!
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