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Recent reviews

N
28 Feb 2026 · MoveAdvisor
1.0 out of 51.0
A Plus Movers in CT were hired to load my storage container were late, unprepared and unprofessional upon arrival. All documented in real time. I had to insist that they use the protective blankets that I PROVIDED because they were damaging my inventory as they were moving my items into the storage container. They loaded the POD poorly resulting in over $4000 worth of damage, discovered after my POD was delivered and unloaded by very good movers I hired. This included a complete loss of my $3000 mattress. After providing all the photos of the damage, including how the container was loaded, I was offered $200 for my loss. The cap for the basic coverage for damage is $1000. The claims department refuses to provide the max protection. This is my third moving company I hired through HireAHelper in three years. I would not services again and I would not recommend them.
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E
13 Dec 2025 · MoveAdvisor
1.0 out of 51.0
Avoid like the plague. Used this service for a recent move with Rat Pack moving containers. Rat Pack referred me to Hire A Helper to hire people to load and unload my containers for an August, 2025 move from NJ to FL. In Florida 3 men showed up in an Uber. When they were getting towards the end one young guy asked for a garbage bag. I noticed him tying it up and said not to as I would put more paper in the bag. He said he would do it and I said no I would do it. He was being a little too insistent. I took the bag from him, it was one of the large black construction bags. I put the bag away and waited till they left. When I opened it there were several articles of my son's designer clothing (who recently passed away) and liquor he was trying to steal. About $650 worth. I still don't know if more is missing. One of the guys was dripping in sweat and laid down on the brand new carpet in the bedroom. It was a very hot and humid day and of course the house was cool with the ac running. I had given them $40 each as a tip. Hire a Helper did refund the tip money. However Hire A Helper is refusing to refund the whole amount. Jody's service said they would be willing to refund me back what they were paid by Hire A Helper. I believe HAH takes 30% as their fee. HAH claims I hired Jody's they did not. If I paid HAH how can they claim this? Just horrible customer service. They take no accountability for the people THEY RECOMMEND. I would NEVER RECOMMEND THIS COMPANY. They are just the worse.
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S
15 Oct 2025 · MoveAdvisor
1.0 out of 51.0
I booked and prepaid for a two-hour service on October 1, 2025. The service I paid for was not performed, and absolutely no work was done. After multiple attempts to resolve this with customer support, they have refused to issue a refund and have kept my full payment for a service that never happened. I will delete this review after the issue is resolved. If you are reading this, it means HireAHelper still has not done anything about this, and the same could easily happen to you. Please be aware of this risk before you pay, as there are more trustworthy options available.
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S
7 Oct 2025 · MoveAdvisor
1.0 out of 51.0
They will take advantage of your vulnerability! My husband and I needed to move within 24 hours and they showed up! great right?! No! They literally disassembled a sectional without letting my husband or myself know. We had already placed it for them to load it up into the truck, but instead they took it upon themselves to dissemble the whole entire thing to the point where we cannot use it anymore. Do not get the insurance because the insurance is a scam. They will not cover the damages! They bent our 50 inch TV broke two lamps and one cabinet. The customer service basically told me that it was my fault that my couch took itself apart during transit. My couch was $8000 and I don’t know about you, but in this economy, I do not have the money to buy a new couch! Please be aware of this company. They will help you out in a pinch, but it’s gonna cost you more than what you bargain for. I should’ve read the reviews, but was in a hurry to move. Penske told me they were five star moving company, but I know now they are definitely not.
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K
25 Jun 2025 · MoveAdvisor
1.0 out of 51.0
I hired this company for a trailer loading job, paying in advance for four professional movers. On the day of the move, only three movers showed up, and no communication or refund was provided for the missing worker. To make matters worse, they barely used the minimum required time, yet falsely added extra time to the bill. I had to go through the hassle of pulling Ring camera footage to prove they were being dishonest about their working hours. After the move, I noticed damage and attempted to file an insurance claim. The company demanded excessive proof, including photo evidence of damage and proof that I provided moving blankets-only to ultimately deny the claim. Instead, they offered a paltry $150 "customer satisfaction" settlement, but with strings attached: accepting it would legally prevent me from leaving any negative review. This kind of tactic is not only insulting, it's manipulative and speaks volumes about their business practices. I strongly advise others to avoid this company. Lack of professionalism, dishonesty, and unethical handling of claims make for a terrible customer experience. You're better off finding movers who value integrity and respect their customers.
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