28 Dec 2021 · MoveAdvisor
1.0 out of 51.0
They were a day late picking up, and took 60 days to deliver. I called after a week and a half and they hadn't even put me in the system to be delivered. Truck was poorly packed - small items on bottom when delivered. Items broken, Box and table missing. They broke a table that would have had to have taken such force to break, and tried to glue it, so I wouldn't notice. Charged more when they picked up, and refused to credit what the contract said for being late. When calling in they were rude, several times. Hung up on me. I contracted from Ease and they contracted Household. The total thing from start to finish is a scam. From the estimate - which I went over several times, to the insurance, to the handling of my items, to having to live in a house without your things for 60 days!
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