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Recent reviews

R
13 Jun 2018 · MoveAdvisor
5.0 out of 55.0
I used infinity about 5 years ago for my move from NC to Texas. I gave them a call once I found out I was moving again. It was the same service I got back them. Everybody was on top of their job. The sales rep, the managers, the dispatch department and the movers. Once again the list we put together was accurate and I had no issues when the movers showed up. I actually ended up paying less then I was quoted which always helps. The movers handled all my stuff with care and there were no damages. The delivery was fast and Im very happy the company is still as good as I remember it. Im always happy to share some good news. These days you never know who you are dealing with and others like to pass off the move for cheap. Not the case here they did it all. Quality company.
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H
5 Jan 2018 · MoveAdvisor
1.0 out of 51.0
They will charge you extra for everything that is not told upfront. In the end, they will keep furniture as it is and not even assemble it. They will take money in cash and threaten to not transfer if you do not pay the guys. Cheat, fraud, scammers, they wont event process the claim that they agree to after breaking stuff.
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R
5 May 2017 · MoveAdvisor
1.0 out of 51.0
Infinity did a terrible job on my move. They broke a LOT of my stuff. Now, I packed the boxes myself, so technically they aren't responsible for that. I personally don't think they needed to CRUSH my boxes, but that's my opinion. They WERE responsible for the furniture and art, and they broke several pieces. They also gave me a box that wasn't mine, and they didn't care at all about retrieving that person's possessions when I called to tell them. Never tried. That was over a year and a half ago. I filed a claim afterwards for the broken stuff that they were responsible for, and they have given me the run-around ever since. 90% of the time they don't answer the phone and my messages go unreturned. On the 10% of the time that they do answer the phone, they apologize, and say they'll call me back when they have figured out why the claim hasn't gone through yet. Never once have they called back. This is a terrible company that deserves to go out of business. They make the world a measurably worse place.
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A
19 Apr 2016 · MoveAdvisor
1.0 out of 51.0
This mover is basically a CHEATER and FRAUD. I will advise NEVER do business with them. I have moved with them 6 months ago, they charged almost double what what agreed and broke my furniture worth $5000. When I filed claim they came up with $100 settlement. I send them the completed form 3 months ago and try calling (9 out of 10 goes to voicemail) or emailing them but they are not returning my email or call. If somehow I get some representative he/she forward my my call to voicemail.
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J
25 Feb 2016 · MoveAdvisor
1.0 out of 51.0
These guys are horrible. They quoted me 1 price and more than doubled it when they came to pick up. They held my stuff in a warehouse for over a week while waiting for a truck. When they finally arrived much later than expected everything was broken and damaged. Filed a claim in November 2014 and still have not been paid. The minimal amount they are paying is ridiculous. This company is a joke.
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