15 Aug 2021 · MoveAdvisor
2.0 out of 52.0
We used La Porte to move our household from Surrey to the Agassiz area June 30 and while the movers themselves were polite and courteous, the estimate done by Jesse was so underestimated that we were forced to move the remainder material into a rented storage unit using a rented van. The estimate was so off as to leave us with a garage full of stuff, from bikes to furniture to shelving and without access to a second truck is not good enough. We booked in April, paid the deposit (La Porte’s costs were the highest of 4 but we were relying on the reputation to ensure our move went smoothly). We questioned the size of truck when it arrived but was told not to worry they were amazing packers.
When they were finished, no one called for a second truck, they left and we were left with a garage full. We had no recourse but to spend the next day along with our realtor to move the material into storage until we could arrange for a large truck to move the material out. We have contacted the office 4 times and although polite, they (last time Carly) promised to get back to us the next day and of course they don’t.
We lived up to our end of the deal – La Porte did not –
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