20 Mar 2018 · MoveAdvisor
1.0 out of 51.0
My move was on March 12, 2018
It was a 2 -3 mile one way with 2 stops.
Time frame for truck arrival 10am-12, Mover came late 12:20. Drama began at Start time was not accurate owner recorded it when Truck Parked, set up ramp not when moved lead Mike said to me “Job begins now” after the walk thru. Movers drove 20 mpr on 35 mph street to 1st delivery more wasted time. Based on Danielle’s experience a 3.5 hr estimated or so turned into 7hrs. I had a flexible move out date & requested earliest move time to avoid any overnight fees. Overnight fee could have been avoided. Daniella Owner demanded cash during the middle of move. Contract states pay at the end !! I had to race to the bank & spend my time on the road while the clock was to ticking. Hostage my furniture until pay then No receipt was given for $910 cash & MO. Next time call the police !! She Charged me $25 extra for using some money orders. (It’s not on contract) Owner Vinnie broke my closet leg, terrible repair work/ see pic. Once the job was paid in full, a few hours later I got a text ( unprofessional) requesting me to pay $30 more to close my job out via Venmo. I wasn't given that choice to pay entire job with Venmo? #IRS. Total paid $1046 and no receipt !?? Owners are a young couples looking for fast cash. You see a Blank Truck not labeled with a company name. Why? Owner Danielle solicited me on my Facebook rental ad to get my moving work. I have so much proof you may contact me to share her text msg/ emails and more..On a good note/ the 3 Movers were polite, worked well, taped, wrapped and secured all the furniture carefully. The owner Vinnie is a very small body framed guy to move large pieces of furniture. He broke the IKEA closet leg lifting the unit to move it. Yes Mistakes happen. I was being nice to give a new company a chance to do my first move in my whole life. I went to her home /office weeks ago to meet the couple and pay them the 30% deposit $136 on their Venmo. Why didn’t they allow me to pay for my entire job via Venmo at the end of the move? Rather she demanded cash in the mid point of my move and it caused me to waste time on the road to/ from bank. What do you say? She set me up to waste my paying time. It’s so obvious!
Move size: 1 Bedroom Home
$1,045 total ( includes 30% down on Venmo $136).
Read more