14 Dec 2015 · MoveAdvisor
1.0 out of 51.0
This review relates to Liberty Movers/ Jersey City,New Jersey.
I preface my comments to caution anyone considering using this company to be absolutely certain you are receiving completely honest information.
After booking with the person who claimed to be the owner,and later found from a driver that the individual was a salesperson, we were assured that the 27 boxes and 2 pieces of luggage we were shipping would be on a Liberty truck as they go to Florida every week, Not so! The shipment was sub-jobbed to another "fly by nite carrier" that was atrocious. Every box had some damage and the one wardrobe was totally crushed with the clothes dragging out of the open box. I looked in the trailer and thought a bomb must have gone off, with boxes and other items strewn all over the place.
After receipt I e-mailed Liberty and and requested $125 to have clothes cleaned. No response or to 3 follow up calls. SAD!!
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