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Recent reviews

A
5 Jul 2021 · MoveAdvisor
1.0 out of 51.0
This company does not actually do the moving themselves. They are just brokers and say anything to seal the deal but then when it comes to your actual move they contract it out and leave you in the dust. I was supposed to have my car and entire household transported & guaranteed by John Valeo. Week of the move I’m called and told that they can’t transport my car. I was left in the lurch and had to find another car transport. Day before the move, was called and told my truck won’t come until the following day, in which Mr. Valeo had personally guaranteed it would be able to happen on that day. Someone from the contracted company was able to secure a truck, but my items went into storage in Philly rather than Denver like promised. So now I’m waiting to hear when I’m going to get my stuff from the East Coast and it’s been 24 days and they won't even tell me when it will get here. Whatever you do, don’t use this company. They’re a ruse and a trick.
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T
16 Oct 2018 · MoveAdvisor
1.0 out of 51.0
We are a retired military family so this was our 9th move but first move as a civilian. It was horrible. We explicitly told the broker that we wanted a PCS type move based on weight because we knew our exact household goods weight. He agreed and was all friendly and helpful until it was bidded out and then we never heard from him again. He did not return phone calls or texts ever again. The packing company told us we had 4000 more pounds than we had stated and charged us for extra materials and fuel etc despite our proof of weight from the previous move 2 years ago and we had sold items. They literally extorted us and showed us false weight tickets. Before delivery, I had to pay the Driver $400 to get a reweigh that proves we had 4000 pounds less than we were charged. They also did a terrible pack job and broke many items. We now have are starting legal action to get our additional fees back and will report them to the BBB and instigate a federal investigation into their extortion practices as a company.
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S
2 Oct 2018 · MoveAdvisor
1.0 out of 51.0
Long Distance Movers washed their hands as soon as they received their money. I spent numerous hours trying to get to get issues resolved … a month later, no resolution. Long Distance Movers hired a rated "F" BBB company to move my household items. Another nightmare in itself. I didn't find out the moving company's name (Stop and Move) until the day of packing. The man in charge of the crew said my household good 'past' the line on the moving truck and said it was an additional $500. Didn't find out until AFTER the check was cashed that this man is claiming it was a "TIP" - - this was only ONE of many issues with the company. They lost my bed, lots of broken/lost items. Packing was that of an armature. Long Distance Movers are not taking any responsibility for sending this company to my residence. The price I was charged at pickup was more than double the estimate Long Distance Movers said it would be. Long Distance Movers said they are out of the picture and to deal with the movers directly. These types of companies need to be exposed. A waste of $5,272 … and this does not include all the damages/lost items - - approx. $6,451. I have names, dates and times of this nightmare. Both companies have been reported / a complaint has been submitted to the BBB.
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S
16 Sep 2018 · MoveAdvisor
1.0 out of 51.0
After reviewing 10 carriers and reviewing their ratings I chose this company. The representative said his name was Robby and text me his personal cell phone if I had any problems. We reviewed the date the contents had to be at the new house, all costs which according to him was all materials, move out and move in as long as there were not additional steps. Robby kept telling me that his company was A rated, and indeed had good reviews. On moving day a different company arrived, with a different contract, I got charged $365 additionally and the driver told me that it could take 21 days legally to get my stuff to the house. Then they wanted to get paid although Long Distance had already been paid. Do not trust this company.
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B
9 Jul 2018 · MoveAdvisor
1.0 out of 51.0
This company picked up furniture and personal belongings for a living room and bedroom. Pick up date was June 14 of this year. Today is July 9 and still nothing. The communication from this company since they picked up property was beyond underwhelming. They have documentation on when and how many times I called or tried to contact them. At times the didn't even say Hello, just said wait a minute and dialed someone else. I was told First 5 to 10 days for delivery then 14 days then 7 to 21 days then no later then July 5th then on July 4th was told 21 business days. WHAT trucking COMPANY SETS UP EVERY WEEKEND? I WAS TOLD A FEW TIMES IT WAS STILL SITTING IN az. THE LAST I WAS TOLD WAS JULY 10TH. TODAY S JULY 9TH. WISH US LUCK. I STILL HAVE NOT GOTTEN AN ANSWER ON FINAL BILL IN WHICH THE TOTAL HAS ALREADY GONE $1500 OVER THE QUOTE. PLEASE RESEARCH MORE CAREFULLY. I THOUGHT I DID AND REALLY FELT COMFORTABLE. MADE A BIG MISTAKE. BEWARE MY mother, who is the person we moved said if anyone suggests this company say NO. She is 88 yrs old and living out of a suitcase for a month.
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