21 May 2021 · MoveAdvisor
1.0 out of 51.0
I called them to move us and told them that we had heavy furniture that took 4 guys last time it was moved. They sent 2 movers for their hourly rate that turned into 4 movers for an extra $150+ (the extra 2 guys were supposed to be special movers because it was heavy furniture.) The guys they sent were smaller than the original 2 guys. Then those 4 movers turned in to 6 movers for $350+ the hourly rate. You could tell they didn't even want to to move the furniture since they walked in, looked at it, and went to call the office. Then came and picked up their dollies to take it back to the truck before I could even tell the person from the office, I was on the phone with, if I would pay the extra amount. They obviously don't listen when you are trying to get a quote and tell them up front that the furniture is very heavy and will need more than 2 guys. These guys are so unprofessional. I won't call these guys again!!!! Definitely don't recommend!!!!!
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