27 May 2015 · MoveAdvisor
1.0 out of 51.0
Friday, May 15th, I hired & paid 2 drivers from Movers 4 Dallas to relocate my furniture. Upon the completion of my move I noticed that the side rails of my king bed had been damaged & I was unable to reassemble the bed.
Monday, May 18th I reached out to DJ or BJ regarding the damage. He asked that I email pictures & he would talk to the drivers about the damage.
Tuesday, May 19th he called me back & stated that his drivers indicated that they didn't damage any of my furniture. When I explained to him that the bed was brand new & I wanted to file a claim he said that there was no need to file a claim because his guys told him that they didn't damage any of my furniture.
Now I've had to purchase replacement side rails from Ashley Furniture which cost me $228.95 (this is in addition to the cost of the move) all due to the mover's negligence. I'm not happy about this at all..
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