29 Aug 2020 · MoveAdvisor
1.0 out of 51.0
The 5star reviews are done by their accomplices it’s a SCAM! DO NOT BE FOOLED! The 1st attempt to reach ANYBODY/SOMEONE at this awful place was to send an email, by charging you a $30-$40 reserve fee; Yeah, I’ll probably never see that again. Next, I got an e-mail, no call. How hard is it to pick up a phone and call the client, YOU ARE wanting MY $$. So, the email states I need to contact this Mark’s Moving & Labor (Mark Wheatle) BIG MISTAKE! WOW, when did I become a secretary? This Mark request pictures, of the stairs because he needs to know, if he needs to stack on more $$ for an additional guy to do the job; I mean, I placed my additional information into the area/section: “Tell us a little about your move so we can get you the help you need” I stated exactly how many stairs and we have heavy items to UNLOAD! How illiterate must you be to not understand, a simple structure of a sentence. “Uh, heavy items, go up-stairs in apartment/house.”Shouldn’t this part be easy? Example: “Time? @9am, how many people needed? 3 strong people, Cost? $175.00+Tip, keep in mind our schedule UNLOAD was 9am ON A SATURDAY, thus giving him a 3.5 hr window to find someone else (if needed). So, this Mark Wheatle, strings us along all day w/ this so called ‘emergency’, with no follow up! I re-text this person 4 times (8am, 11am, 2pm, 4pm), asking if he found anyone? Well, it is 4:30pm on a Saturday and this Mark has still not text us back w/an update. YOU are running a place of business. If I gave my superiors this similar interaction by never following up, I would be reprimanded for not having a solution of someone taking over my workload, for the day. I can hope my review save some other homeowner or customer steer clear of this movinghelpcenter.com – they ONLY want to ROB YOU!
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