17 Jul 2024 · MoveAdvisor
1.0 out of 51.0
North American Moving Experts is a very questionable moving broker "company" They farmed out my move to and outfit called 365 Moving & Trucking. This is the worst, shadiest company i've ever dealt with. My move was from Dallas, TX to Salt Lake City, UT. It took a week for my items to arrive. The sole contact i had would only accept zelle or money orders for payment(red flag). This payment problem caused delays at both pick up and delivery. They don't have dedicated movers. At pick up and delivery they just put out a craigslist ad hoping that "movers" would show up. The delivery ad in slc was only able to attract one mover which led to a five hour unload. Also, at delivery, they had a completely unannounced "moving fee" to charge me before they would unload. To add to the misery, there were apparently holes in the roof of the truck. Numerous items were soaked in water and ruined. Other items were shattered and several items were just flat out missing... Such as my $2,000 motorized recliner chair...Not broken, just flat out not there. I tried to contact this company to complain but none of their listed phone numbers or emails worked. Never use this company. I have no idea how they haven't been shut down yet. North American Moving Experts did not conduct this move since they are just brokers. However, they will not respond to my requests for help in getting compensation. Total silence!!
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