16 Oct 2023 · MoveAdvisor
1.0 out of 51.0
Just Don't.... Don't hire this company if you value you your mental health, family belongings or a penny of your money. First contact was with "Mark" who is an EXCELLENT liar(I mean, salesman) He told me his company has a spotless record, spoke of the all the successful cross-country movers. Gave me a $5700 estimate to move from KC, MO to just outside Philly, PA. Told me I needed to book my move with an immediate $2300 online certified check payment. He then passed me off to "Cameron", another excellent liar/salesman. "Cameron" asked for a final estimate of moving inventory, while neglecting to tell me he was feloniously processing another $3000+ payment, based on additional inventory. Cameron also started peppering the conversation with "You have the same name as my dead sister" "My mom is dead; your voice reminds me of hers" in an effort to win my trust. Blah, blah, blah... Not sure if they were lies, but regardless, not a necessary part of a business conversation, unless you are trying to hide the fact that you are completely unethical in business practices and play on people's sympathies. Then, Only Vans sold the contract (they are BROKERS, NOT MOVERS!!) to another, equally disreputable company. After that company showed up on move date with a request for another $7000 to even load the truck, I refused to proceed with the move. That is when "Jeff Fisher" (allegedly, the owner) got on the phone, telling me I was getting an excellent deal, and to be grateful. Finally negotiated it down to a more reasonable cost, but it didn't matter on their end. They already got their $6000+ in previous payments without moving a single item. By far, this was the WORST FINANCIAL DECISION I have ever made. And Only Vans also fails to tell you the contract you sign with them becomes void as soon as you sign the contract with the companies, they sell your "move" to. Seriously, learn from my mistake and DO NOT USE ONLY VANS!! You will have a better luck (and a higher probability of a successful move) hiring random strangers off Craigslist to drive a U-Haul cross country for your move. Just awful.....
Read more