1 Oct 2018 · MoveAdvisor
1.0 out of 51.0
Beware of this "moving shark" company. They set up this over the phone quote to try and count the items without a rep coming over to physically count the items (red flag but I didn't realize this was a problem until later on as I was clueless to this industry practice) so a phone quote was given. This $2600 which sounded great the quote turned out to be a joke and it seemed that the counting of actual items was pretty close to double despite us going over the items multiple time when the movers actually showed up. The movers weren't not even Presidential moving it turned out Presidential outsources to smaller companies and gives them work when they don't have a truck and drive in your area. It turned out the third party companied was some extremely janky crooked company who showed up in a Penske based out of Los Angeles. With later further research a company with a very similar name had been shut down and strikes against their DOT number for not following DOT code. So Presidential sent over these thieving crooks called Coastal Transport who were really a rag tag of mafiosio looking bandits & ex cons. They counted the items up and told us the price was more than double. The price changed insanely from the quote. At first they wanted to charge close to 7,000 dollars and make up fictitious numbers on labor, fictitious numbers on the cost per item. I pretty much told him you get it down to $5,000 (which was extremely nice on my end) or I am unpacking that truck with my brother in laws right now. They agreed but this isn't the end of it.. They took off toward Utah and we were finally about ready to leave, Coast Transport said they were planning to get there in 2 days and they had no other stops and they swore they could be easily reached.. Well we called them before we left Flagstaff which was going to be a two day drive. They weren't answering their phone which was extremely worriesome. We blew up their phone until finally they answered and said the truck broke down and for some reason were in Colorado (which mind you was not along the route they were supposed to go) and said that where they broke down they had to get towed to Denver (a blatant lie they could've been towed to Salt Lake City which was much closer and it was closer to where we needed to end up) they said the Turbo blew on a truck with 12,000 miles (yeah ok whatever, they never provided any documentation) and showed up 3 days late with our stuff, much of it manhandled items with several items crushed and damaged. I drove a Penske myself on the previous move and I never broke anything.. What manhandling monkeys.. A moving crew of Gorillas would've done better, not from a so called moving company. Turns out the moving insurance was virtually useless and would've given us dimes on the dollars per item which came out to around 30 cents a pound. So we couldn't really recoup anything there. Then they finally show up in Ogden with our stuff and the crooked owner (who by the way was not there and had already left for another job in another state) sent his thieving minion to try to haggle us out. They tried to give us a sky high final bill telling us the truck was supposedly overweight, they showed us the weigh slip which seemed about right. What happened is they had a document where we had signed and right in front of us tried to change the charge per pound rate and write in something totally different. I told them to f** off and they can't legally change a signed contract. I told the owner over the phone I have your DOT number and can easily call in and report your DOT number for not following industry practices and holding items hostage. They finally caved because they were just trying to take advantage of us and really just wanted easy money. Once I told them the cops will be here if you don't agree to the original price per pound (which came out to around $4800) they had us sign the new contract, unlocked the truck and began unloading. They unloaded everything and there was a tablet upstairs on a table charging. Due to the frenzy of the move we didn't notice until a day later it was clearly missing. We unpacked and tore through the house and it was never seen again even though it was on an obvious spot. The POS driver stole the $400 tablet to try to recoup some money. If you'd like to report their DOT number to Federal Motor Carrier Safety Administration here it is: 1107347
Here's all their info:
COAST TRANSPORT INC
U.S. DOT#: 1107347
Address: 17552 WILLARD STREET
NORTHRIDGE, CA 91325
Number of Vehicles: 1
Number of Drivers: 1 (they lied to DOT, they have multiple unregistered drivers)
Number of Inspections: 6
They've even had an inspection report and failed multiple driver inspections. They only have one CDL licensed driver on their team the rest are ex cons who simply drive a rental penske and mark up the services for shady ghetto moving services by thousands.
https://www.quicktransportsolutions.com/truckingcompany/california/vieb-enterprises-inc-usdot-1107347.php.
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