11 Mar 2018 · MoveAdvisor
1.0 out of 51.0
Best Interstate Moving is a broker who set me up with this company to move from NY to FL. I should have trusted my instincts and backed out after reading the reviews on Prestige Van Lines. I will try to be concise: The showed up with a van too small and ended up strapping my mattresses to the lift gate. The owner was incredibly rude on the phone and discouraged me from purchasing insurance. Turns out his company doesn't participate with the additional insurance Best Interstate Recommended. Then they showed up to my new home a day early, tried to put everything in the garage and leave. I had two moldy ruined mattresses, broken furniture, missing boxes. All in all an estimated 600 pounds or more of damaged property. The company then offers me $66 at the standard 60 cents per pound insurance 3 months after submitting my claim.
Do yourself a favor. Don't use a broker and don't use prestige van lines.
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