15 Nov 2017 · MoveAdvisor
1.0 out of 51.0
If you're ever thinking about hiring this company for a move just go ahead and shoot yourself now. I stupidly read reviews after having given a deposit cause I thought hey that's a really low quote! biggest mistake ever! I asked "why are there so many bad reviews" and one of the many random fellows who work for this company said "we have so much business and history, all our good reviews just don't have time to post" hmm fishy.. fist off they con you into a $100 "packaging fee" and tell you if your item gets damaged in the move and they didn't "do the packaging" you're not getting reimbursed, so I paid the fee. my stuff was picked up october 20 and supposed to arrive in vancouver from toronto 7-10 days later. it didn't end up leaving toronto until one week later and I was told another 7-10 days later. today had marked 4 days passed the 10th, I called and another random fellow said "ill figure out where the truck is and someone will call you." all day, no call, finally at 5pm a random calgary number calls me and says they are swamped and they will drop it off in the next 3 hours - at 8pm pitch black night time. I said okay, you're supposed to give me a day notice, but I was able to have them put the stuff in the garage. when they got there they wouldn't unload until they were paid. they were 2 sketchy guys, not the same that picked up, and were extremely rude and rushing me through everything. they kept hounding me to pay cash and I wasn't comfortable, when I wanted to swipe my card they guy said so what is it "savings, checkings" I was amazed and said "im not telling you that". another red flag..my boxes marked fragile were thrown upside down. I noticed my tv stand wasn't taken out yet, and then they magically found it. this guy forced me to write down "all furniture good condition" and like zipped outta there all rushed. I had no time to check anything. he left and I realized he didn't give me my tv. I called and he said "are u sure u have a tv" I said OF COURSE, I PAID THE EXTRA FEE TO PACKAGE IT. he says "okay okay, im coming back" he then proceeds to tell me hes doing me a favor and that tv wasn't written on one of my lists, but on the other. I full on believe this man was intending on keeping my tv. HERES THE BEST PART.. IT SHOWED UP BROKEN !! the guy said apparently he told some guy named steve and tried to get me to sign something else, I was like no way! so now a email to their "info" account, and we'll see what happens next. seems like alot of people are being burned by this company. for gods sake, don't let them fool you, I was quoted 600 and billed 1170 and they held my stuff ransom and wouldn't give it until I paid it off. DONT GO WITH THE "CHEAPER" GUYS, THEY ARE THAT WAY FOR A REASON!! NEVER EVER EVER EVER USE THIS COMPANY ! GARBAGE SCAMMERS !
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