9 Oct 2023 · MoveAdvisor
1.0 out of 51.0
Absolutely worst company I have ever dealt with. They tried to hide the fact that they are a broker to get me to sign then booked the most unprofessional movers who showed up late in a rented budget truck and were extremely rude besides. They refused to give me paperwork to sign stating final costs, intentionally kept switching languages hoping I wouldn’t understand, wanted to load my things then quote me a price, no one was available on their emergency contact when I needed help, couldn’t tell me an estimated delivery date, couldn’t tell me where my things would be stored in the meantime. Needless to say I didn’t let them take my items. They ruined my move and even though I’ve already paid over $600 as a “deposit” all they offered to refund me is $133 and they want me to sign a settlement document besides. This company is a joke. I would never recommend doing business with them. They deserve zero stars. Here are some things I was told:
“We have a truck already scheduled going that way with room because someone canceled last minute”
“Don’t answer phone calls from any other moving companies”
“Don’t go and look us up online”
“Another moving company is trying to ruin us and is posting the bad reviews”
“No we don’t know who your mover will be we are still scheduling it”
“What you’re paying is a deposit for the move, not a one time broker fee for arranging it”
“Let’s load everything on the truck then I’ll give you a price”
“I have no idea when a delivery date will be or where your things will be stored, someone will contact you”
Worst company I’ve ever dealt with, do not book your move with these people.
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