12 Mar 2021 · MoveAdvisor
5.0 out of 55.0
Cory, Nate & Kwamy were very cordial, accommodating and, most of all, professional. They called the origination site 1/2 hr in advance, as they said they would. The loading was quick & efficient on the front end w/ care taken to "blanket" fragile items. Unfortunately, they went to the wrong Main St as there are 2 streets in 2 different areas of Dennis, Cape Cod named Main St. So, they were about 20 minutes late but really can't be faulted . . . Welcome to Dennis, Cape Cod where south can be north & east can be west! Upon arrival, they were quick but attentive as to where I asked them to place items. They were not careless nor did they damage anything. They set up the 1 queen-size bed frame w/ boxspring & mattress which I didn't expect. My 1 concern is w/ David & Ana not being effective communicators. When a client is moving, accuracy of communication is of utmost importance! I had to initiate a phone call. I had to send an email to confirm the move. Granted, they have it scheduled but a "move" is a very stressful event for the customer. David & Ana should be more empathetic towards us, the customer to put our mind at ease! Not really a complaint, more of a suggestion. Their price was the best by far! Nate, Cory & Kwamy were great . . . polite & friendly.
I recomnend them highly and w/ great enthusiasm.
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