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Recent reviews

T
22 Jul 2019 · MoveAdvisor
5.0 out of 55.0
This is the third time River City has moved my family, and we're extremely grateful. Great job!! I highly recommend this Family owned company.
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L
10 Jul 2019 · MoveAdvisor
1.0 out of 51.0
The price ended up being $300 over the estimate. They drug a dresser across our newly refinished hardwood floors and left a horrible gouge. They took the gas spring and bracket off of our front door, left it apart, and the pin is missing. They tore up the water lines to the refrigerator ice maker in both houses. For some unknown reason they turned off the hot water in the new house. The scratched the freshly painted walls in multiple places in the new house. They left the mattress slat for one of our beds at the storage unit they were moving it out of. They were told to center a very large very heavy armoire between the room entry door and the closet and they put it sticking out in front of the closet door by 2 inches. Worst experience with movers ever!!
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J
7 Mar 2019 · MoveAdvisor
1.0 out of 51.0
HORRIBLE COMPANY! Highly unprofessional, will overly charge, very disrespectful, poor communication, sketchy and dishonest. Please do not spend your money here!!
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S
12 Sep 2018 · MoveAdvisor
1.0 out of 51.0
I used this company for a local move. The movers where nice and for the most part handle the majority of my items with care. But theY took my new dining room table and rolled it into my new home like a used tire, damaging the entire circumference of the table. I have reached out to river city movers several times through phone and mail. The owner keeps referring me to CeCe the claims specialist that never calls or provides a status update. MICHAEL PORTER the owner has continued to ignore my request to replace my dining room table.
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S
6 Sep 2018 · MoveAdvisor
1.0 out of 51.0
After seeing my home they gave me A3 to 4 Hour estimate and it would be a maximum of $450 I had to call the office several times because they were very slow every time I would walk outside I would find them sitting down 7 hours later they attempted to charge me $770 I spoke with the office again we negotiated a price for $650 I paid them the $650 as well as tipped the workers. One of the workers walked me back in the house and kept me busy while the other two workers reloaded my belongings and took off down the road. I called the police and was told because there was a contract it was a civil matter and there was nothing I can do. These people use loopholes and gray areas in the law to scam and steal. I was gotten. Among the things they stole were my grandmother's jewelry and jewelry box, my mother's wedding ring, my husband's car keys my car keys heirloom pocket knives that belonged to our grandfathers and fathers. Avoid these people or you will be in the same position that I am in now. When I told them I was calling the police he said go ahead you cracker b I t c h we do this all the time and the cops are not going to do a thing. So use these people at your own peril. Read all the reviews I'm not the only one. I wish I had read the reviews before I hired them. I was tired and desperate and it made me vulnerable to being scammed.
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