22 Jan 2022 · MoveAdvisor
1.0 out of 51.0
AVOID THIS COMPANY AT ALL COSTS!!!! I hired Route 66 for my move, and initially was so impressed by their friendly sales reps, and thought this move would be a breeze. (During and after moving day, forget about the friendly sales reps, you are in the lion's den). Long story short, the company scammed me out of $3,800!!! They lost and damaged so many pieces of furniture, charged me almost double for my cubic footage (then threatened to hold my stuff hostage if I didn't pay the overage), and charged me for services I didn't sign up for. I called/emailed/filed complaints to Route 66 and every company I could think of (Dpt of Transportation, Attorney Generals, BBB, you name it), and Route 66 either did not respond, or responded by saying it is not their problem. My fiance and I, both college students, are scammed out of thousands and thousands of dollars, and Route 66 has not given us a single penny back. (Despite us buying insurance through them…Hm fishy!!!)
Hiring Route 66 is honestly the biggest regret I have had of my life so far, as it has put us under SO much financial and emotional stress.
Please. Head my warning!
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