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Recent reviews

M
27 Jun 2026 · MoveAdvisor
1.0 out of 51.0
Christopher Licalsi is a terrible representative of this company. He's pushy, rude and inconsiderate. He talks like a slimy used car salesman. The rest of the team and their corresponding teams are fine. Chris is the reason I won't be using this company for my future moves. Hope he gets his act together!
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W
27 May 2025 · MoveAdvisor
1.0 out of 51.0
Avoid these scammers pls as I have used this company to ship a container load of cars from the USA to the UK. I was given a quote and everything was paid for in full in advance. It took them ages before the container was finally shipped. When the container finally arrived it was held “hostage” at their selected clearing agent until a made up charge of nearly $4000.00 was paid (more than the shipping quote). They give you a quote at the beginning but at the end you pay double, more than the legitimate companies. They hold your stuff until you pay and if you don’t pay they charge you additional “storage fees”. Pirates avoid at all cost.
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J
31 Jul 2024 · MoveAdvisor
1.0 out of 51.0
HORRIBLE company - RUN If I could leave -5 stars I would. This company is beyond awful. They are impossible to talk with and are incredibly arrogant when you have any issues. They did the bait and switch on us too about shipping space and extra charges. Like others here, we had expensive tools stolen. When we tried to make a claim on insurance for damages and missing items we were told it would not be covered and we couldn't make a claim. Getting anyone to respond to our concerns was impossible and required incessant emailing. Then 10 months after the shipping process we get a surprise bill for an insurance policy we were not allowed to use. Because I don't trust them, I went around them and tried to get confirmation from the "insurance company" that we ever even had a policy. They, after consulting with Schumacher, said they could not discuss the matter with us and refused to tell me whether they policy had even been paid for. I cannot begin to tell you how bad these people are. I also notice that their Google reviews are turned off - THERE IS A REASON FOR THAT. Why would the old Google reviews be 4.7, but here it is really low?? That should tell you everything you need to know.
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J
3 Feb 2024 · MoveAdvisor
1.0 out of 51.0
I hope people read these reviews and not the ones on their site that give them a 4.5. That’s a joke. They have been dishonest, gave me wrong customs information that ended up costing me thousands of dollars, I have broken items that weren’t even wrapped, I have irreplaceable items that never arrived. What a mess. But, worst of all, the CEO, Martin Baker, who said I should only communicate with him, won’t even reply. It’s been 10 days now. He treats me like I’m invisible. I believe it’s because I’m a middle-aged female. He thinks by avoiding me I’ll just disappear.
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M
16 Mar 2023 · MoveAdvisor
1.0 out of 51.0
Just confirming what most people wrote here about the poor service offered by this company. We moved from Singapore and were assigned Schumacher as the US based mover. This means that the moving company we engaged with, APAC Relocation, deflected all responsibilities for US operations. Customer service at Schumacher is terrible. I had to keep chasing them for every piece of information and sometimes the moving manager refused to provide any update! To confirm what other people mentioned: 1) Final costs vs actual cost did not match. we paid 500 USD more out of debatable expenses. 2) Delivery time information completely unreliable. 3) Very fast at asking for payments but incredibly slow at providing information if any. Do not choose this company for any kind of business or make sure it is not assigned to you from another operator.
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