4 May 2025 · MoveAdvisor
1.0 out of 51.0
Pleas please do not use this company. I should have believed the reviews . Talk to Kevin from starline who promise me the weren’t a broker and my things would be delivered within 3-4 business days quotes me 1700 remind ya I have no furniture but a dining room table a headboard and two dressers I had about 36 boxes. When the quality insurance lady called, I told her exactly what I had. She told me it wasn’t enough room and I had to pay in an additional four $400.. Then when the The subcontractor showed up they told me it wasn’t enough space and altogether that my total was gonna be 3100 and then add insult to injury they told me my things wouldn’t be delivered to me until the following Saturday, which is a whole new month. Unfortunately, I agree because I I had a flight in the morning and I had no one else to move my things. Fast-forward to Saturday I still do not have my items. I got no call no email. I had to reach out to customer service so many times. Customer service is a joke. They’re super rude. Even the subcontractors are rude. Sabillon brothers were the subcontractors I told him I was getting a lawyer he said u can get Donald trump for all I care. Rude unprofessional people. I’m going on 12 days with no belongings but was promised multiple times and multiple calls that I will have my things by Saturday morning. I have already found a complaint with BBB and I’m gonna reach out to the transportation department as well because this is unacceptable I asked for a copy of my bill of landing and they told me that they can send screenshots of it. They didn’t have a copy of my sign contract, unprofessional this is not a legitimate company and it needs to be shut down . Moving is already a stressful time and to have a company take advantage of it is insane, but like I said, I’m still waiting on my belongings so there’s no telling what the state of my belongings are in. The subcontractor sabillon brother were rude I told them I’m the customer and you guys are delaying me I took off from work to accept my belonging as promise and they felled to deliver. Now there saying Sunday or Monday. We shall see . I can’t wait until this is over I’ll def be reaching out to a lawyer for Breech of contract. And I would like all of the phone calls because I know they were recorded, and I was promised so much and receive nothing. O and let me not forget how they promise to pickup between 4-6 pm and didn’t arrive until 1 am in the morning
Read more