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Recent reviews

J
12 Feb 2025 · MoveAdvisor
1.0 out of 51.0
sureway or elite sureway the same company.They are not professionals,they have ruined my couchand other articles of furniture.They try to squeeze my couch througha small doorway and then they dropped on the ground. I have two rips on each end of the couch the wood on the couch is all scratched up.They said that they will fix it a month later and still not fix.So if you are moving call another company
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L
10 Jun 2020 · MoveAdvisor
1.0 out of 51.0
Utilized this "service" back in February to move into my new home. I had almost every piece of my furniture damaged in someway. My walls were horribly damaged and they ripped up the threading on my stairs from pulling a dolley up. I contacted "Ana" right away and sent all my damages with proof of purchase and photos..I never heard back from her. I gave it a few months do to COVID, and tried time and time again to call her. Christin, the manager, said she would call me back, day in and day out..she never called back. Cristian then made promise after promise of sending a payment to me. After that never happened, I posted a review on YELP. Within minutes, he contacted me back and threatened to withhold the money for my damages unless I took the post down. I was then promised he would hand deliver the check to me. When that never happened, he said he mailed it..that was two weeks ago. He has now blocked my number. I have turned the issue over to my attorney and have filed in court. Not only are they severely lacking in customer service and basic business skills, they don't even know when to make things right. Now there will be legal and court fees attached to this. DO NOT USE THIS COMPANY.
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P
15 Oct 2019 · MoveAdvisor
5.0 out of 55.0
After 30 years of being in business moving is always the biggest hassle. Sureway took the hassle out of the move. Wilmar, Jorge and Camilo showed up on time and completed the job early. Thank you for doing what Ana said you would do. GREAT JOB!!
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L
4 Sep 2019 · MoveAdvisor
5.0 out of 55.0
These guys were super professional and very careful with all my belongings. They were the best and did a beautiful job wrapping and packaging all my items! Def recommend!
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M
19 May 2019 · MoveAdvisor
1.0 out of 51.0
Do not use SUREWAY MOVING AND STORAGE, stay away from this irresponsible company. We hired the move and storage of our furniture and belongings in their warehouse. They packed and picked up the move without making a list since they said “everything will be stored in an exclusive vault for us”. After several months they delivered back the move and we found that several boxes were missing with the most valuable items such as silverware, branded purses, a very expensive 8 x 4 foot painting, a king bed and an English style table among many other things, valued over $ 30.000.00. Isn’t it suspicious that everything of value has been "LOST"? Sureway paid the value of the bed while asked time to look for the missing items. After few months they informed they didn’t find anything and since we didn’t have a list of the items moved, which they never did, they were not going to pay anything else.
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