6 Nov 2014 · MoveAdvisor
1.0 out of 51.0
I spend over an hour on the telephone with the moving coordinator, a very polite individual, and we went through every possession in order to get "the most accurate pricing quote". They even stated that their company is Swift Express "like the trucks that you see on the road". They are not even close to related to the perfectly innocent trucking company. I was low balled a quote, by roughly half, but by this point I had to be out of my current place, and on the road to my new job, 4 states away. So I agreed to let them go ahead and pack by belongings, after the too late warning from the crew loading my belongings about the price going up. They repacked my stuff, so it would be in more boxes, so that it would be more space. That's one trick. Then there was taking apart the dining room table, and all other furnature so that it would consistitue more possessions. My glass tabletop was never delivered, undoubted broken along the transit route. After trying to scronge up the remaining money to pay the now doubled price, they kept increasing the price, by having me pay for storage. The once polite coordinator is no where to be found, now I am dealing with pushy people, who call daily asking for over $3 grand in payments for delivery. By the time I am able to get the money together (2 weeks later), they tell me the next available delivery date is in another 2 weeks (add delivery charge), then the company that they contracted out the delivery to takes another week to bring my stuff (run-down truck). They charged another $80 for having stairs (payable in cash to the driver, shady). I am so dissatisified with this company. I still don't know what all is missing. I know about the big stuff, but after having possessions shuffled around, I could be missing several boxes and not know.
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