5 Nov 2014 · MoveAdvisor
1.0 out of 51.0
I watched the driver of Tanner Van Lines throw 4 hand trucks on top of my fully loaded items in the truck at the time of pick-up.
Not surprisingly, my furniture suffered extensvie crush-type damages. Additionally I had five significant items lost in transport.
I filed a claim for $3841 and documented the damages with 12 phtographs taken at the time of unloading.
North American uses a third-party vendor to handle fully insured claims such as mine. Tanner Van Lines is unaccountable. To date, there is no plan for resolving the damages nor the losses. I have been advised, however, that I may not attempt to fix or mediate the damages, nor replace missing items, or my claim may not be paid at all.
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