17 Jul 2022 · MoveAdvisor
1.0 out of 51.0
Absolutely horrible moving company. Save yourself the massive headache and hassle, and spare your furniture from massive damage. I had originally used them for a long distance move which went great. So I decided to hire them again for 2 additional moves, one long distance and one within the same city. The first move was a disaster, the movers massively damaged my entertainment center to the point that it was falling apart. This was a solid wood entertainment center, not some flimsily particle board stuff. Lots of boxes were damaged and they couldn’t even fit everything in despite actually having less furniture this time around then the first move I originally had with them. So I was forced to pay for a Uhual on top of all the other moving fees. By the end of it I just wanted to go home and be done with the move after 12 hours. The company then proceeded to charge me the full amount of the move despite me paying the deposit and only got a partial refund of it. They seem to contract out the actual movers. The company really wants to take no responsibility for anything at all, whether it’s damaged furniture or a really bad moving experience. The second move was just as bad. They refused to assemble any of the furniture and the Apartment Movers didn’t inform the movers that I only needed them for 3 hours instead of 4. The movers argued with me for 20 minutes until I finally agreed to do the 4 hours. The move took 3 hours and 20 minutes. It literally cost me $120 more because the Apt movers didn’t communicate with the movers and the movers could have been done in 3 hours. This is hands down the worst moving company to use. Don’t use them, you will severely come to regret their service and the amount of damage they will cause on your furniture. I wish I could give them zero stars.
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