9 Sep 2020 · MoveAdvisor
1.0 out of 51.0
The guys that moved us had high energy BUT they were not trained on how to pack/protect items such ad coffee tables, china chests, stoves/appliances. We had a damaged coffee table, stove and china chest due to poor packing. The worst part about this company is that when you have a claim for damage, they state that "You don't have coverage for damaged items. What you do have is insurance on those damaged goods that pays sixty cents per pound AND there is a $2,500 deductible." Then when you try to discuss this matter with the claims manager he only communicates by email. No phone calls. I strongly suggest that you use another mover who is upfront with damage coverage and trains their workers.
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