25 Aug 2026 · MoveAdvisor
1.0 out of 51.0
Would strongly caution families—especially anyone arranging a move for elderly or vulnerable parents—before trusting this company.
I chose Titanic based on a personal recommendation and assurances that my elderly parents would be treated with care. I explained that my father was in poor health, his wife had dementia, and I was coordinating their move from Connecticut to Florida from another state.
Based on their small apartment and belongings, I was told the move would cost approximately $2,978, give or take, and I paid the deposit. We were then handed off to another company and asked to measure nearly everything. The estimate suddenly increased by approximately another $6,000.
During this stressful process, my father was hospitalized while his wife remained in Connecticut. We ultimately did not proceed:
NO MOVE OCCURRED.
NO PICKUP OCCURRED.
NO MOVING SERVICES WERE PERFORMED.
Although there was a 72-hour cancellation provision, I was dealing with a family medical crisis and coordinating care from another state. This was not a casual change of plans.
I understand that companies have policies, but this situation involved elderly and vulnerable people, and no services were provided. I am deeply disappointed that the assurances I received were not honored.
Families arranging moves for elderly parents should carefully review cancellation terms, confirm who will perform the move, and understand how much the final price may change before paying a deposit.
I sincerely wish I had.
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